Last week, Apple TV users reported issues with HBO Max refusing to rewind, fast-forward, or pause content. According to The A.V. Club, the issue is still ongoing. From the report: Strangely enough, HBO Max’s customer service Twitter account acknowledged the issue on June 4. They wrote to a Twitter user, “We’re aware of this issue with our app on Apple TV and our team is working to find a solution as quickly as possible. Thank you for your patience while we sort this out.” HBO says “fixes coming,” according to The Verge. Yesterday, the site’s editor-in-chief tweeted about the issue to HBO Max’s executive vice president and general manager Andy Forssell, who tweeted, “First priority is to deliver for users in addressing the issues, but in parallel we will also dive deep into that question.” As of now, though, the company is still charging users for an app that won’t let you rewind, say, that scene from Dumb & Dumber where Harry has diarrhea. This leads us to ask, where’s the money going?
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